Pharmacovigilance-Compliant Social Media Monitoring: What Pharma Teams Need to Know
Social media monitoring has become essential for pharmacovigilance, enabling pharmaceutical companies to detect adverse events (AEs), product quality complaints (PQCs), and patient experiences in real time. To ensure regulatory compliance, safety teams must align monitoring practices with global pharmacovigilance regulations (e.g., GVP Module VI), data privacy laws (e.g., GDPR, HIPAA), and internal governance. Best practices include clear SOPs, team training, secure and certified platforms, integration of AI with human medical review, and meticulous documentation. RILA GLOBAL CONSULTING offers PV-compliant social media monitoring solutions, combining AI-driven detection, regulatory-aligned workflows, and multilingual capabilities to support global pharma teams in transforming social data into actionable insights.