Explore how RILA transforms real consumer conversations into research that powers smarter business decisions. From online chatter to market-shifting insight — our case studies reveal the impact.

Eve Lom is a skincare brand known for its luxurious and high-quality skincare products. The brand focuses on simplicity and efficacy, aiming to provide effective skincare solutions that promote healthy and radiant skin.

RILA GLOBAL CONSULTING is a next-generation consultancy using social listening to power, grow and educate brands. RILA is recognized by Fortune500 customers, international agencies, and industry experts as the leader in Social Media Research and Business Intelligence.

Eve Lom faced the challenge of effectively reaching their target audience and conveying their brand messaging in the United States market. The brand's online presence was limited, failing to establish a consistent and cohesive brand image. To stand out in the competitive realm of luxury beauty brands, Eve Lom needed a sophisticated marketing strategy that would engage their ideal customers effectively.

RILA's team helped Eve Lom to develop a fresh positioning and branding strategy that would resonate with their exclusive target market. RILA leveraged advanced AI and NLP technologies to analyze data from over 100 million websites, including social media platforms, blogs, forums, and news sites. By analyzing the broader luxury cosmetics landscape, RILA provided recommendations for driving engagement, such as strategic micro-influencer partnerships in high-impact niche categories, the establishment of pop-up stores for exclusive brand experiences, and the implementation of targeted intimate influencer events.

The collaboration between Eve Lom and RILA GLOBAL CONSULTING resulted in significant outcomes. By leveraging data-driven insights, Eve Lom tailored their online presence and messaging effectively, reaching their desired audience within the luxury skincare market. RILA's research and analysis empowered Eve Lom to identify influencers whose values closely aligned with the brand's ideal customer profile, leading to impactful influencer partnerships and significant growth in social media presence and engagement. The refined marketing strategy, driven by data-driven insights, solidified Eve Lom's position as a premier brand in luxury skincare, capturing the hearts and minds of their discerning audience.